![]() ![]() ![]() ![]() If the problem persists, you can attempt to reset the Acrobat preferences. After updating, remember to reboot your computer.Īdditionally, you can try repairing the installation from the help menu (this option is available for Windows users). If not, you can go to "Help" > "Check for updates" and make sure your software is up to date. If the file is stored on a shared network or drive, please try downloading it to your local computer and then attempt to open it again.ĭo you know the version of Adobe Acrobat DC you are using? You can check this by going to "Help" > "About Acrobat." Ensure that you have the most recent version, which is 0. Is this issue specific to a PDF file, or does it occur with all PDFs? It might be helpful to try opening a different PDF file to see if the issue persists. Have you started experiencing this issue recently after the update, or was it a problem before the update as well? Let's work together to resolve this.įirstly, I'd like to gather some more information to pinpoint the problem: I understand how frustrating it can be when Adobe Acrobat DC isn't working as expected. Hi sorry to hear that you're having trouble with this issue. ![]()
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